The Year of Big Service

The 4 Keys to Business Growth in 2014

As business leaders kick off their ambitious plans for 2014, what will be the major drivers behind business success throughout this year - and the next?

Social futurist and chairman of the 2020Plus Think Tank, Mal Fletcher, speaks to this in this interview with Future Radio in the UK.

This year, he says, will be the year of Big Service, with new approaches to Big Data, ssocial innovation, the 'new' ethics and people empowerment through collaboration. Mal is speaking with Susanne Anderson.

Click here to read Mal Fletcher's editorial on this subject.