Airlines Going Downhill

Mal Fletcher on BBC Radio

Friday 28 September 2018

Airlines across Europe are going downhill, with over-tired crews and reduced passenger services, as companies join a fight to the bottom of the heap. Once premium airlines like British Airways are trying to outdoor Ryanair and other super-economy airlines in the cheap stakes.

So says Mal Fletcher, global innovation speaker and futurist. This interview on BBC Radio features host David Prever and Nigel Chapman, former head of BBC World Service.